Who do I call for basement flood cleanup in Fort Collins?
Call (800) 231-6861 to be connected with a basement flood cleanup crew serving Fort Collins (ZIP codes 80521, 80524, 80525, 80526 and 80528). Before you call, make sure the basement power is off from a dry spot, stop the water source if you can, and take photos for insurance.
What to Do Right Now if Your Fort Collins Basement Floods
- Stay out of standing water until power to the basement is off at a breaker you can reach from dry ground.
- Stop the source if you can: close the main water valve for a pipe or appliance leak, or check the sump pump.
- If water is coming up through a floor drain, stop using water in the house.
- Photograph the water level, walls, flooring, and damaged items.
- Call (800) 231-6861 for basement flood cleanup in Fort Collins.
Basement Flooding in Fort Collins: Local Conditions
Fort Collins is in Larimer County (county seat), at about 5,000 feet, with drainage shaped by the Cache la Poudre River and Spring Creek.
Fort Collins sits along the Cache la Poudre River at the base of the foothills, home to Colorado State University. The city has a well-documented flood history: the July 1997 Spring Creek flood killed five people and heavily damaged homes and the CSU campus after intense rain fell on the west side of town.
Fort Collins Utilities separates sewer responsibility clearly. Problems in the private sewer service line are the property owner's responsibility, while blockages in the city main are the city's. The utility asks residents to call Utilities when sewage backs up into a basement. That makes Fort Collins one of the best-documented places in Colorado to know who to call first in a basement sewage backup.

ZIP Codes We Serve in Fort Collins, CO
Our approved basement flood cleanup coverage in Fort Collins includes the following ZIP codes:
- 80521
- 80524
- 80525
- 80526
- 80528
If you need basement flood cleanup in Fort Collins but your ZIP code isn't listed, call (800) 231-6861 and we'll tell you honestly whether we can help.
Basement Water Removal & Water Damage Restoration in Fort Collins
These are the services Fort Collins homeowners most often need, based on the local conditions above. Basement flood cleanup in Fort Collins usually starts with basement water removal, followed by drying and, where needed, water damage restoration.

Basement Sewage Backup & Contaminated Water Cleanup
Fort Collins Utilities has clear guidance on sewer backup responsibility.
Learn more →
Basement Stormwater & Groundwater Flood Cleanup
Storm water and the city's flood history make drainage important.
Learn more →
Basement Burst Pipe Water Cleanup
Cold winters freeze pipes in older and newer homes.
Learn more →
Basement Structural Drying & Dehumidification
Verified drying matters after any water event.
Learn more →Other basement flood cleanup services
- Emergency Basement Flood Cleanup
- Basement Water Removal, Extraction & Pump-Out
- Basement Flood Damage Cleanup & Restoration
- Basement Sump Pump Failure Cleanup
- Basement Appliance Overflow Cleanup
- Finished & Unfinished Basement Flood Cleanup
- Basement Carpet Water Extraction & Drying
- Basement Floor, Wall & Drywall Water Damage Cleanup
- Basement Subfloor Drying & Moisture Removal
- Basement Flood Sanitization, Disinfection & Odor Removal
- Basement Flood Debris Removal, Contents Cleaning & Damage Reconstruction
Water in your basement right now? Call for basement flood cleanup in Fort Collins and talk to a local crew.
Call (800) 231-6861How Flooded Basement Cleanup in Fort Collins Works
- 1
Describe the situation by phone
Water source, depth, how long it's been there, and whether the basement is finished.
- 2
Make it safe
Electrical hazards and the water source are dealt with first.
- 3
Get the water out
Standing water is pumped out, then extracted from flooring.
- 4
Tear out only what's needed
Moisture readings decide what drywall, insulation, and flooring have to go.
- 5
Dry and document
Drying equipment runs until readings confirm the structure is dry, with records for insurance.
For the full process, costs, and insurance details, see our basement flood cleanup guide.
Seasonal Basement Flooding Risks in the Northern Colorado
Northern Colorado's basements face the same freeze-thaw winters as the rest of the Front Range, with hard cold snaps that can split pipes in crawl spaces and along exterior walls. Spring runoff from the mountains raises rivers like the Cache la Poudre and Big Thompson, and late-spring and summer storms bring fast, heavy rain. The region's flood history, including the 1976 Big Thompson flood and the September 2013 Front Range floods, is a reminder that river and flash flooding are real here, though risk varies widely from one property to the next.
Insurance and Local Resources for Fort Collins Homeowners
Coverage for basement flooding in Fort Collins depends on where the water came from. The Colorado Division of Insurance explains that standard homeowners policies treat sudden plumbing damage differently from water that backs up through sewers or drains, which usually requires a water-backup endorsement, and from outside flooding, which usually requires separate flood insurance.
- Fort Collins Utilities asks residents to call them first when sewage backs up into a basement, so they can check the city main.
- For gas smells, leave the house and call your gas utility from outside.
- For river or flash-flood warnings, follow local emergency alerts and the National Weather Service.
- Document everything before cleanup, and keep receipts and moisture logs.
Basement Flood Cleanup in Fort Collins: FAQs
Which ZIP codes do you serve in Fort Collins, CO?
Our approved coverage for Fort Collins is ZIP codes 80521, 80524, 80525, 80526, 80528. Call (800) 231-6861 to confirm service at your address.
Who do I call first for a sewage backup in Fort Collins?
Fort Collins Utilities asks residents to call them when sewage backs up into a basement, so they can check whether the city main is involved. Then call for cleanup.
Did Fort Collins have a major flood?
Yes. The July 1997 Spring Creek flood caused deaths and major damage on the city's west side and at CSU, and led to significant stormwater improvements.
How much does basement flood cleanup in Fort Collins cost?
Cost depends on water volume and category, square footage, finished materials, drying time, and any rebuild. Ask for an itemized scope that separates water removal, drying, and reconstruction.
Does homeowners insurance cover a flooded basement in Fort Collins?
It depends on the cause. Sudden plumbing leaks are often covered. Sewer and sump backups usually need a water-backup endorsement, and outside floodwater usually needs flood insurance, according to the Colorado Division of Insurance.
How long does flooded basement cleanup in Fort Collins take?
Water removal often takes a day. Drying usually takes several days and should end only when moisture readings confirm materials are dry. Rebuild comes after that.
Sources and further reading
- Colorado Division of Insurance
- National Weather Service, Boulder office
- EPA: A Brief Guide to Mold, Moisture and Your Home
- City of Fort Collins Utilities
These public sources were used to check the safety, drying, and insurance information on this page. They are not endorsements of MH Restoration.